A bottleneck is a point where things are stuck or slow down. It’s like a slim part of a pipe where things can not flow quickly. In a process, a bottleneck is where progress is blocked and slows down, making it harder to get things done efficiently. By identifying the bottleneck, an organization can improve the overall efficiency of the whole process.

Bottleneck in Business 

A bottleneck in business interferes with the flow of the company or any organization. High profitability also creates hurdles in a particular area of a business and production line and slows the business’s performance. This could be a lack of resources. This can be improved through some process. Companies must streamline their processes. Some key points need to be discussed in the bottleneck business process.

Here are some important characteristics related to business bottlenecks:

  • Work Accumulation: Extra task project or inventory that makes work slow down.
  • Procrastination: Increase waiting time, and lead time that hinders efficiency.
  • Reduced Output: When decreased productivity directly impacts work performance.
  • High Expenses: Additional cost due to overtime waste, rework generated by the bottleneck.
  • Quality Compromise: Inefficiency in quality or errors create bottlenecks. 
  • Lower Resources: lack of resources and underutilization of resources create low productivity.
  • Time-consuming task: the longer time required to finish tasks or projects affects performance
  • Dissatisfied customers: poor quality delays in timely delivery to the customer and unmet expectations directly impact customers’ rating
  • Disengaged employees: disillusion, burnout, and workplace create a bottleneck.

What is causing the bottle in business?

Criticized on some causes are as follows :

Internal Causes

  • Resource Constraints: include limited personal resources, equipment, or materials to meet demand.
  • Inefficient Workflows: lower processes, inadequate training, or lack of consistency.
  • Capacity Mismatches: inadequate production planning and underutilization.
  • Manual Process Inefficiencies: take up a lot of time and hinder productivity.
  • Communication Breakdowns: lack of communication skills  among teams and departments.

External Cause

  • Supply chain instability is caused by disruptions in raw materials, goods, or services that impact production.
  • Shifting Market Landscapes: Unexpected changes in consumer demand or market trends.
  • Regulatory Compliance Challenges: adapting to new laws and regulations that demand adaptation.
  • Rapid Technological Advancements: The need to adapt to emerging technologies, software, or tools.
  • Unexpected Events: Natural disasters, crises, or unexpected disruptions to business operations.

Human Related Cause

  • Skills Gaps: lack of skills, training, or expertise to perform make low business operation.
  • High Turnover Rates: Frequent personnel changes, knowledge deficiency, and decreased productivity.
  • Leadership Shortcomings: lack of leadership, taking decisions, impacting team performance.
  • Unsatisfactory performance indicator: inadequate goal or performance indicators, hindering evaluation and improvement
  • Change aversion: reluctance to adopt new circumstances, technologies, or workflows.

Technology Related Cause

  • Old technology: Outdated technology, hardware, or software that constrains efficiency and productivity.
  • IT Infrastructure inadequate: insufficient network, storage, or computing capacity, impacting performance.
  • Cybersecurity Vulnerabilities: security, vulnerabilities hacking, and data issues that compromise business operations.
  • System Integration Challenges: Incompatibility issues between different software, systems, or tools.
  • Data Analytics Deficiencies: Inadequate tools, hindering informed decision-making.

Some problems arise in business production line

Scaling process

detail info img of problems that arises in business bottleneck

 What is Bottleneck Analysis?

The bottleneck is that particular area that restricts the smooth flow of production.Bottleneck leads to:

  • loss in revenue
  • increase waiting time
  • poor quality production
  • loss customers


Let us take a manufacturing example here

detailed example  info img of bottleneck analysis

In this example:

  1. Machine A has a capacity of 20 pieces per hour.
  2. Machine B has a capacity of 5 pieces per hour.
  3. Machine C has a capacity of 20 pieces per hour.


In this case, machine A can process more per hour, but machine B is not efficient enough to produce more than 5 hours, so machine B is the bottleneck here.

Types of Business bottleneck:

img representation of business bottleneck

Long term business bottleneck:

The long-term might be a lack of skilled laborers, which remains for a long time. It affects production lines and capacity by a huge margin, which could cause a loss in revenue and thus be considered a major bottleneck.

Short term business bottleneck:

A short-term might be a temporary shortage of raw materials, which can be resolved by expedited shipping or alternative suppliers.

How do we resolve bottlenecks in business?

Now, we identify the bottleneck where the actual problem occurs; after completing this process, we can look for potential solutions and some common causes, find the symptoms, and try to find the root cause.

Some common bottleneck analysis tools:

  • Fishbone diagram theory of constraints
  • Poor line balancing
  • Inadequate process control
  • Poor management now
  • Bottleneck Calculator

How to deal with the bottleneck

  • Increase additional capacity
  • Eliminate non-value-added step
  • Add additional workforce
  • Balance production line



We can conclude that bottlenecks are hurdles in any business production line or activities. These obstacles can be overcome by recognizing and addressing them effectively. By analyzing and resolving constraints, businesses can increase productivity and efficiency, promote innovation, and overcome challenges. Addressing bottlenecks unlocks potential, drives growth, and fosters continuous improvement, ultimately leading to business success.

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